Shipping policy

SHIPPING POLICY

Shipping Carriers

We work with USPS, DHL, UPS, Canada Post, Royal Mail, Australia Post, and other trusted carriers to deliver your orders safely and securely. Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Processing Times

Orders are processed within 1-4 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Delivery Times

• United States: 8-12 business days
• Europe: 4-11 business days
• International: 2-4 weeks

Please note that delivery times are estimates and may vary depending on your location and carrier conditions.

Free Shipping

All orders over $100 qualify for free shipping.

Returns

We offer a 30-day return policy on all orders. For full details, please see our Refund & Return Policy.

Customer Support

If it has been more than 5 weeks and you are still waiting for your package, please contact us and we will investigate with the carrier.

Grant Caldwell
21 High Ct #300
High Bridge, NJ 08829
Phone: +1 (800) 986-6802
Email: sales@grantcaldwell.com
Customer service hours: Monday-Friday, 9:00 AM - 5:00 PM EST